Cancellations from the customer's side must be made in writing (e.g., via email).
For cancellations up to 14 days before the course start, the full course fee is refunded.
For cancellations between 14 to 7 days before the course start, 50% of the course fee is refunded.
For cancellations less than 7 days before, no refund is given — full fee is charged.
In case of impediment (illness, etc.), if the spot can be filled by another participant, a full refund minus an administration fee will be made.
In exceptional cases, we can make exceptions and provide you with a course spot at a later date or offer a partial refund; decisions are made on a case-by-case basis.